Privacy Policy

Last updated: January 2025

Introduction

SPRAYLORDS LTD ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your personal information when you visit our website (https://spraylords.cloud) or use our services.

This policy is designed to comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK data protection laws.

Information We Collect

Personal Information

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data: includes first name, last name, title, and date of birth
Contact Data: includes billing address, delivery address, email address, and telephone numbers
Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform
Usage Data: includes information about how you use our website and services
Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties and your communication preferences

How We Collect Your Data

We use different methods to collect data from and about you including:

Direct interactions: You may give us your identity and contact data by filling in forms or by corresponding with us by post, phone, email, or otherwise
Automated technologies or interactions: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns
Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources

How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests
Where we need to comply with a legal obligation
Where you have given us your consent

Purposes for Which We Use Your Personal Data

We have set out below a description of the ways we plan to use your personal data:

To register you as a new customer
To process and deliver your orders
To manage our relationship with you
To enable you to participate in surveys or feedback
To administer and protect our business and this website
To deliver relevant website content and advertisements to you
To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences
To make suggestions and recommendations to you about goods or services that may be of interest to you

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and whether we can achieve those purposes through other means.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include:

Right to access: You have the right to request copies of your personal data
Right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete
Right to erasure: You have the right to request that we erase your personal data, under certain conditions
Right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions
Right to object to processing: You have the right to object to our processing of your personal data, under certain conditions
Right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the details provided below.

Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

Changes to This Privacy Policy

We keep our privacy policy under regular review and place any updates on this webpage. This privacy policy was last updated on the date shown at the top of this page. We may update this policy from time to time, and we will notify you of any changes by posting the new policy on this page.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: service@spraylords.cloud
Phone: +44 7701 364902
Address: Elan House, Unit 1, Long Eaton, NG10 1JU, United Kingdom