Terms and Conditions

Introduction

These Terms and Conditions ("Terms", "Terms and Conditions") govern your use of SPRAYLORDS LTD's website and services operated by SPRAYLORDS LTD ("us", "we", or "our").

Please read these Terms and Conditions carefully before using our services. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

Services

SPRAYLORDS LTD provides building finishing contractor services, including but not limited to painting, plastering, drywall installation, flooring, carpentry, interior renovation, and related construction services throughout the United Kingdom.

Quotations and Estimates

All quotations and estimates provided by SPRAYLORDS LTD are valid for a period of 30 days from the date of issue, unless otherwise stated. Quotations are based on the information provided by the client at the time of assessment. Any changes to the scope of work may result in additional charges.

Quotations are estimates only and final costs may vary depending on site conditions, material availability, and any changes requested by the client during the project.

Acceptance of Work

Acceptance of our quotation constitutes an agreement to these Terms and Conditions. By accepting our quotation, you confirm that you have read, understood, and agree to be bound by these Terms.

Work will commence only after written or verbal acceptance of the quotation and any required deposit has been received.

Payment Terms

Payment terms are as follows:

• A deposit may be required upon acceptance of the quotation
• Progress payments may be requested for larger projects at agreed milestones
• Final payment is due upon completion of the work and before final handover
• Payment methods accepted include bank transfer, cheque, or card payment
• All prices are inclusive of VAT where applicable

If payment is not made in accordance with these terms, we reserve the right to suspend work until payment is received. Interest may be charged on overdue accounts at a rate of 8% per annum above the Bank of England base rate.

Variations and Additional Work

Any variations to the agreed work or additional work requested by the client will be charged at our current rates. We will provide a quotation for any additional work before proceeding, and obtain client approval.

If the client requests changes during the course of the work, we will endeavor to accommodate these changes, subject to availability of materials and impact on the project timeline and cost.

Timeframes

We will make every effort to complete the work within the timeframes agreed. However, timeframes are estimates and may be subject to change due to factors beyond our control, including but not limited to weather conditions, material availability, or unforeseen site conditions.

We will inform you promptly of any delays that may affect the agreed completion date.

Warranty and Guarantees

We guarantee our workmanship for a period of 12 months from the date of completion, subject to normal wear and tear and proper use. Any defects in workmanship will be rectified free of charge during this warranty period.

Materials used in our work may carry their own manufacturer warranties, which we will pass on to the client where applicable.

This warranty does not cover damage caused by misuse, abuse, neglect, or damage caused by third parties.

Client Obligations

The client agrees to:

• Provide accurate and complete information regarding the work required
• Ensure safe and clear access to the work area
• Obtain any necessary permissions, consents, or licenses required for the work
• Make prompt payment in accordance with the agreed payment terms
• Notify us immediately of any concerns or issues regarding the work

Liability and Insurance

We maintain public liability insurance as required by law. Our liability is limited to the value of the work completed. We are not liable for any indirect, consequential, or special damages arising from the use of our services.

We recommend that clients maintain appropriate insurance coverage for their property and possessions during construction work.

Cancellation

If the client wishes to cancel work after acceptance of the quotation, the following terms apply:

• Cancellation more than 7 days before the start date: No charge, deposit refunded in full
• Cancellation less than 7 days before the start date: Deposit may be retained
• Cancellation after work has commenced: Payment will be required for all work completed and materials purchased

Health and Safety

We are committed to maintaining high standards of health and safety. We comply with all relevant health and safety legislation and maintain appropriate risk assessments for our work.

Clients are responsible for ensuring safe access to the work area and for making us aware of any health and safety hazards on the site.

Disputes

In the event of any dispute, we will work with the client to resolve the matter amicably. If a resolution cannot be reached, disputes may be referred to mediation or arbitration in accordance with UK law.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to Terms

We reserve the right to modify or replace these Terms and Conditions at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Email: service@spraylords.cloud
Phone: +44 7701 364902
Address: Elan House, Unit 1, Long Eaton, NG10 1JU, United Kingdom